In this article, I want to give you 15 tips that you should check (and adopt when possible) for providing a great SaaS tenant experience and service to your Dynamics 365 Business Central customers in the cloud. But for having a customer happy in the cloud and for having a SaaS tenant that works well in a fully SaaS way, you also (as a partner) need to act and work accordingly. A SaaS tenant is fully managed by Microsoft under the hood, so you don’t care about infrastructure and all the cloud stuff that need to be provisioned for having an environment ready, secure, and always updated. Microsoft uses RapidStart Services available to customers and partners to help set up a new company quickly.Handling a Dynamics 365 Business Central SaaS tenant in a cloud environment is not exactly like handling it on an on-premise installation. The customer who uses SaaS version can download a license key for On-premise release. Everything in Essentials (Premium license include all modules existing in Essentials license)ĭual Use right is available only through SaaS cloud licensing offering.Features īusiness Central delivers integrated functionality to provide support for:īusiness Central is sold with three license types in both subscription and perpetual models: īusiness Central shares the same codebase as NAV and NAV's C/AL language is being phased out in favor of the new AL language. On April 2, 2018, Business Central was released publicly and plans for semi-annual releases were announced. In September 2017 at the Directions conference, Microsoft announced the new codename " Tenerife" for this product, which would be released as "Dynamics 365 Finance and Operations Business Edition", while the successor product to Dynamics AX would be called "Dynamics 365 Finance and Operations Enterprise Edition". As a part of this suite, the successor to NAV was codenamed Madeira. In 2016, Microsoft announced the creation of Dynamics 365 - a rebranding of the suite of Dynamics ERP and CRM products as a part of a new online-only offering. Business Central is primarily based on the codebase for Microsoft Dynamics NAV, first published as Navision, which Microsoft acquired in 2002.
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